Penmann Climatic Systems Ltd understands that your privacy is important to you and that you care about how your personal data is used. We only collect and use personal data in ways that are consistent with our obligations and your rights under the law.
Your rights under GDPR
Under GDPR you have the following rights, which this Policy and our use of personal data have been designed to uphold:
How we collect the information?
The company may collect personal information in a variety of ways as follows:
We collect personal information as follows:
What information is collected?
We may collect the some of the following personal data (with this varying according to your relationship with us)
When using our website you may provide personal information when completing an enquiry. This information will be used only to respond to your enquiry and will not be added to any marketing or newsletter list unless you have requested us to do so.
You may be asked to provide some limited personal information in order to enable the provision of certain services Penmann Climatic Systems Limited may store this information manually or electronically. By supplying this information, you are consenting to Penmann Climatic Systems Limited holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose.
We may use Google analytics (or other website analysis tools) to understand how you are using our website. This will help us to improve how we deliver information to you.
How the information is used?
Your Privacy is protected by Law. Data Protection law says that we are allowed to use personal information if we have a proper reason to do so. This include sharing outside the Company.
We use your data under three conditions only:
How we store information collected?
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure any data we hold about you (even if it is only your email address).
However, we do work with third party contractors, some of whom supply products and services to you on our behalf. In some cases those third parties may require access to some or all of your personal data that we hold. By submitting personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated safely, securely and in accordance with your rights, our obligations and the third parties obligations under the law.
We may disclose your personal information to third parties if we are under a duty to disclose or share such information in order to comply with any legal obligation or to protect the rights, property or safety of Penmann Climatic Systems Ltd its members or others.
We only keep your personal data for as long as we need to in order to use it and/or for as long as we have your permission to keep it.
Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
How long will you keep my personal data?
We will not keep your data for any longer than is necessary in light of the reason(s) for which it was collected. Your personal data will therefore be kept for the following periods
How Can You Access Your Data?
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.
You have the right to ask for a copy of the information Penmann Climatic Systems holds about you.
FAO Data Controller, Highfield, Pool Road, Pool in Wharfedale, Otley, LS21 1EG.
If you have any cause for complaint about our use of your personal data, please contact us using the details provided above and we will do our best to solve the problem for you.
You also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office and can access contact details via the following website
Last Updated: 15th August 2018
We are very happy with the cooling tunnels designed and supplied by Penmann. All projects have been undertaken in an extremely efficient manner and have been delivered on time and on budget, and we have been particularly pleased with the performance of the tunnels.Stephen Graves Factory Engineering Manager, Müller Dairy
The service you provide through Penmann is always thorough, thoughtful and designed for a duty and service level that reflects the demanding 24/7/364 days operation we run here, and we therefore always call you first when manufacturing problems need specialised and bespoke HVAC solutions.Robin Wright, Projects Manager, Bakkavor Desserts Newark
All installation work was performed on time and to a high standard. The installation team, ensured that they worked safely and that the safety of others around the working area was considered at all times.Michael Clifford, Engineering Manager, Britvic Soft Drinks
Arla was pleased to engage the services of a locally based company on such a prestigious project. Penmann were able to work seamlessly with us to deliver a high quality product.Tim Hutchinson, Project Manager, Arla Foods Stourton
We found Penmann to have an excellent understanding not only of air conditioning and refrigeration but also of the production process and the logistics that surround it. All timescales were achieved and the systems are working well. I would have no hesitation in recommending Penmann to others.David Underdown, Sales Director, Rachels Dairy