Penmann takes immense pride in maintaining high levels of customer retention. Our customers appreciate the personal touch provided by our in-house call support team and the direct access they have to our skilled technicians, ensuring they receive expert advice and support they can trust.
Penmann’s breakdown support team is always on hand to provide quick and efficient emergency breakdown assistance, ensuring you receive reliable and professional services. We offer comprehensive emergency breakdown support 24/7 for all systems, whether installed by Penmann or another manufacturer, providing peace of mind when you need it most. Our continuous availability guarantees that we are ready to assist at any time, day or night. Contact us here for our breakdown service, and we will respond swiftly to your request.
Whether you need spares for an emergency breakdown, a contingency plan, or a planned preventive maintenance (PPM) regime, Penmann maintains a substantial stock of parts and can supply spare components for all major equipment manufacturers, with next-day delivery available throughout the UK. Proper water treatment is essential for the performance of any hydraulic system containing water or a water-glycol mix. Penmann offers a range of specially formulated inhibited glycol-based products designed for use in cooling and heating circuits. Contact us to learn more about how we can assist.
For critical business applications where downtime is not an option, Penmann provides contingency plans to ensure the quickest response times to equipment failures. We offer planning and asset management services for industrial heating, dehumidification, and cooling systems. Get in touch to learn more about how we can help you with your temperature control contingency planning. Additionally, we provide remote monitoring and fuel management as part of a complete service to keep your operations running smoothly.
Regular servicing of industrial chillers and planned maintenance regimes are crucial for ensuring your temperature and humidity control equipment remains operational and efficient throughout its lifespan. Penmann’s service technicians perform thorough checks on all equipment, regardless of the service contract level. Viewing a PPM regime as an opportunity to service, recommission equipment, and review performance data is essential for maintaining optimal operation.
