What our clients say

Hear the views from our satisfied customers with these testimonials

The expert organisation, planning and implementation of our climatic systems has ensured the confidence and satisfaction of our clients, and kept the quality of our craft high.

It’s why we’ve been in business since 1976, and why our clients praise our expertise in temperature control, project management, installation flexibility and customer compliance.

To find out why major brands choose Penmann for the implementation of new climatic systems, check out the videos and read the testimonials below:

Having been introduced to Penmann via a third-party referral, we engaged them in 2019 as our HVAC partner for Hotel Chocolat’s site development in Huntingdon.

Penmanns’ culture was a great fit for us with their clear methodology benefiting all across the stakeholder group. They deliver great expertise in providing concept and detailed design for our varied applications and requirements. Their proactive approach within the team was essential through the Covid times in providing robust technical solutions. We continue to rely on their knowledge and experience as we maintain and develop our site further.

I would have no hesitation in recommending Penmann to anyone looking for a Proactive and professional partner for their Product and Process Cooling and Conditioning/ HVAC needs.

Simon Wood, Head of UK Manufacturing Projects, Hotel Chocolat

“This project was my first experience of working with Penmann and I found them to be extremely knowledgeable and flexible, particularly at design stage. The project delivery was very good with great attention to detail paid to the design, overseen by an exceptional project management team. The build quality was excellent. We would certainly use Penmann again on future projects”.

James Clayton, Engineering Services Manager, Hotel Chocolat

I have worked with Penmann for more than 10 years across various project sites in the UK and can confirm that their knowledge, professionalism and quality of work are of the highest standard.

A project completed for me whilst working at McCain Foods had to tackle a large cutting and optical sorting deck. The area had been expanded over the years through the installation of more equipment and different processes to the point where the environment on the deck had become hot and humid. The humidity was causing problems with optical sorting cameras, the building fabric and the ability of the operators to concentrate in such unpleasant conditions.

Penmann reviewed the humidity levels, tramp air sources and air flows in the area and designed a system which brought fresh tempered air into the environment and through strategically located roof exhaust fans and extraction canopies pulled the air across the entire cutting / sorting deck.

The air handling units installed externally were fitted with steam coils prior to the mesh filters to ensure that any freezing air particles in the winter would not collapse the intake hoods – a simple trick missed by most competitors.

The system was designed to be as energy efficient as possible and dependent on external temperatures would ramp up and down based on the relative humidity levels and the air's ability to absorb moisture.

Should you wish to discuss this reference further please feel free to contact me directly.

Paul Stonehouse PMP, PS Project Engineering Services Ltd
Jeremy Hodgin, External Sales Engineer, Airedale International Air Conditioning

“Penmann installed a fully automated odour abatement system and steam and condensation elimination to three of our production lines. From concept to completion we found they were positive and professional while still being competitive. With all production facilities the installation and the commissioning dealt many complications whiles keeping the factory running.

Penmann communicated and planned all aspects of the installation and changeover works meticulously. Their staff overcame unforeseen challenges and were very positive throughout and maintained the same staff on the job throughout the contract, even though it was staged over several months. The quality of work and materials used was excellent and any snagging works were identified and completed within timescales given.

Summing up we found Penmann a very good company to complement our supply chain and would not hesitate to use again or recommend to other companies”.

Willie Botha, Group Engineering & Project Manager, Quorn Foods

“I’ve worked with Penmann on a number of projects and find their whole project process a joy to work with. I have a clear point of contact throughout the project. Their expertise in installation Food production is 2nd to none. Up front design and H&S paperwork is good and delivered on time. Project management and installation teams are very professional. Projects are delivered on time and budget and then reviewed to ensure customer satisfaction. I can’t fault them and can certainly recommend them to others”

Rob Carpenter, Project Manager, McCain Foods (G.B.) Ltd

We have worked with Penmann on projects across all our UK sites. Their attention to detail is evident throughout each project.

The phrase ‘Turnkey Solution’ is used extensively in projects, but never has it been better suited than for describing a project by Penmann.

Tom Mitson, Lantmännen Unibake

“I’ve had a lot of good experience of working with Penmann. We’ve worked together across various sites on small and large projects. I suppose that’s the biggest endorsement for us that in the role that I have I can also recommend them for work across our Group”.

Mike Kirk, KP Snacks

“Penmann were able to undertake a comprehensive survey of our key areas and come up with budget solutions. We were then able to transition these budgets into designed solutions which they delivered in a no nonsense project delivery. We would certainly use them again”.

Robert Newell, Project Manager, PepsiCo International UK and Ireland

“We have now been working with Penmann for around 5 years. I learned quite early on that when it comes to extraction and ventilation, and generally air handling, it’s something you need to do very carefully, in a very considered way and you want to have an expert supplier to work with. I would be very happy to recommend Penmann. They’ve done 3 very good jobs for us and I hope they’ll do many for us in the future”.

Charlie Bigham, Founder, Charlie Bigham’s

“Penmann were able to offer a flexible approach to both design and contracting backed by excellent Health & Safety planning and implementation. We were more than happy with the professional manner with which they carried out the contract and would be only too pleased to recommend them to others”.

Phil Griffiths, Engineering Manager, McVitie’s, Manchester

“The installation engineers worked well with our production staff to minimise disruption to production. The new socks look great and were designed to fit around existing obstructions to deliver air where it is needed and to be accessible for laundering. Communication throughout was very good and the project completed within budget. I could certainly recommend Penmann to others”.

Graham Boyle, Project Manager, Mizkan

“I was really impressed by Penmann throughout the process. Their design drawings were some of the best I’ve seen and their follow up and changes were also very good. They have been the best contractor I’ve worked with in my 25 years in engineering. I’d have no hesitation in using them again or referring them to others”.

Paul Mitchell, Project Engineer, Westmill Foods

“It would be difficult not to recommend food industry specialists Penmann to other food manufacturers as they have delivered on every aspect of the contract. From communication at quotation stage to pre contract meetings, everything ran smoothly. We were particularly impressed with the detail and depth of the design drawings and the project management. In terms of documentation, once again the H&S documents were all received well in advance of the project going onsite and when it did the Contractors were very good. The fact that completion was achieved ahead of schedule reinforced our decision to appoint Penmann and we have the confidence to entrust them with larger projects we are planning for the future”.

Project Engineer, Multinational Cereal Manufacturer

“Penmann were commissioned to assist us in a specific area of production where insufficient ventilation was compromising product quality and employee comfort. They proposed an air displacement system as a solution to our problems and, as we were unfamiliar with the technology, they arranged for us to visit a similar business so we could see at first-hand how the solution worked. This really gave us a great level of confidence not only in the solution but also its potential outcome.

Our expectations were high and Penmann did not disappoint. We were particularly pleased with the excellent pre-contract planning and how well the installation was managed.  The team on site was professional and worked in a very safe way whilst still allowing us to continue production.  It was a very painless installation which is definitely not always the case!”

Client Supply Director, Equine Feed Manufacturer.

I have nothing but praise for the Penmann team, how they approached and managed these projects and the results they delivered. In terms of customer service, Andy Hinch, Design and Project Engineer, is the best I’ve worked with, constantly communicating and paying site visits more than we had anticipated and certainly beyond the contractual terms.

These improvements in automation on our lines are estimated to save us in the region of £90K per annum. Would I recommend Penmann to other UK food producers? Absolutely.

 Ian Fogarty, Head of Manufacturing, Lantmännen Unibake.

In my previous roles as Project Manager and Chief Engineer within other organisations I have used Penmann Climatic Services very successfully on numerous occasions, so when, in my current role I had a specialist cooling requirement involving the utilisation of some existing equipment in conjunction with a significant capital investment, to satisfy a new product launch for a high profile customer, I had no hesitation in turning to Penmann once again to assist me.

As on previous occasions I found the team at Penmann to be knowledgeable and experienced people who quickly understood the specific challenges of the project and were able to offer a flexible solution that they were confident would satisfy my project brief.

From the first contact made I was sure I’d made the right choice and once installation commenced, in-line with original program my optimism was confirmed.

The cooling aspect of the overall project was operational well ahead of production start-up.

I can confidently say if we have any similar cooling requirements on future projects Penmann Climatic Systems will certainly be on the tender list."

Mark Phelan, Senior Investment Engineer, Hovis Ltd

I would highly recommend Penmann to others. They were engaged to eliminate a condensation problem we had in our pasta production area, and to design and install an extract canopy and all services to a new pasta cook quench chill system.”

Penmann were very professional in how they approached the design and how they interfaced with the CQC supplier, undertaking the project in a seamless manner and to a very high standard. The condensation problem has been removed and the CQC canopy and services are performing excellently.

Neil Greenfield, Engineering Controller, Greencore Warrington

We selected Penmann because of their extensive experience in the dairy industry — both in the control of the production environment and their extensive knowledge of product cooling.

Their flexible teamwork approach ensured a seamless installation. The project was completed on time and within budget and the systems are working extremely well — we would highly recommend them to others.

Owain Roberts, Director, Village Dairy Llaeth Y Llan

My thanks for the recent works which your company completed at Northumbrian Water Ltd Portrack Transfer Pumping Station.

The works involved the design and installation of a switch room cooling system, this switch room houses three 950kW inverter drives which operate 24/7 and form a critical part of the Northumbrian Water network. Your employees were punctual, well presented and a pleasure to have working alongside us on site.

The work was completed safely, on time and to a very high standard. I would have no hesitation in recommending Penmann to any of my colleagues or external companies and look forward to dealing with you in the future.

Kevin Willis, Contracts Manager, Intelect

The service you provide through Penmann is always thorough, thoughtful and designed for a duty and service level that reflects the demanding 24/7/364 days operation we run here, and we therefore always call you first when manufacturing problems need specialised and bespoke HVAC solutions.

Robin Wright, Projects Manager, Bakkavor Desserts Newark

Penmann Climatic Systems are well organised, detailed in their document management and communication. They were honest, forthright and professional in their conduct.

Furthermore, they managed to end the project well by self-recording deficiencies and completing them in a timely manner to the client’s satisfaction.

Joseph Laranjeira, Engineering Manager, Lantmännen

Penmann have completed three substantial heating and ventilation system installations at our site on a lump sum turnkey basis, after a competitive bidding process. We have been very satisfied with the quality of their work in design and construction.

Penmann’s professional approach is reflected in the very low level of scope change and extras we have experienced on these projects, and the few changes that have necessarily occurred have been easily agreed.

Gavin Ranson, Project Manager, Voridian Workington

All installation work was performed on time and to a high standard. The installation team, ensured that they worked safely and that the safety of others around the working area was considered at all times.

Michael Clifford, Engineering Manager, Britvic Soft Drinks

We have a long standing relationship with Penmann. With the advent of the Climate Change Levy, we were looking for any savings we could get, when Penmann suggested Liquid Pressure Amplification we were certainly happy to consider it and as per usual it was done efficiently with minimum disruption and has performed reliably ever since.

It’s nice to work with a supplier who seems to be on the same wavelength.

Mark Phelan, Chief Engineer Operations, Burtons Biscuits Cwmbran

I found Penmann to be extremely knowledgeable in the whole area of food production and the food environment. It was particularly useful that they have a mobile test unit to enable on site product testing.

They handle contracts in a highly professional manner with an ability to provide up front information to enable a smooth service delivery. We would certainly use them again.

James Snowball, Project Manager, Avana Bakeries

We are very happy with the cooling tunnels designed and supplied by Penmann. All projects have been undertaken in an extremely efficient manner and have been delivered on time and on budget, and we have been particularly pleased with the performance of the tunnels.

Stephen Graves Factory Engineering Manager, Müller Dairy

We found Penmann to have an excellent understanding not only of air conditioning and refrigeration but also of the production process and the logistics that surround it. All timescales were achieved and the systems are working well. I would have no hesitation in recommending Penmann to others.

David Underdown, Sales Director, Rachels Dairy

Arla was pleased to engage the services of a locally based company on such a prestigious project. Penmann were able to work seamlessly with us to deliver a high quality product.

Tim Hutchinson, Project Manager, Arla Foods Stourton

If you’d like to experience the same levels of customer satisfaction detailed above, please get in touch on 0113 202 7300