Team Behaviours. Do they matter?

They do to us all at Penmann.

Why? Because Behaviours are the way in which one of us or the whole team, acts or conducts ourselves, especially towards others – colleagues and customers. Also important to remember that Behaviours are the practical application of our company Values and how these are supported by our day-to-day actions. We care about how others perceive us.

Our current set of 5 company Behaviours were identified back in 2017. Since then there have been one or two monumental global and local changes that we felt should be put in context:

Covid
New Team Members
Working from home
Changes in our marketplace – more pressure on food manufacturers
Cost of Living challenges
Employment challenges

Our current Behaviours made a neat acronym: FRIAR: FRIENDLY RESPECTFUL INTEGRITY ADAPTABLE RELIABLE.

(Maybe you were the lucky recipient of one of our FRIAR Penmann branded Mouse Mats?!)

What did the team feel about them when we met recently to debate them? Interesting and lively discussions ensued and we all agreed to make some changes to ensure relevance and cohesion. We’ll be sharing these with you soon.

Testimonials

We are very happy with the cooling tunnels designed and supplied by Penmann. All projects have been undertaken in an extremely efficient manner and have been delivered on time and on budget, and we have been particularly pleased with the performance of the tunnels.
Stephen Graves Factory Engineering Manager, Müller Dairy

We found Penmann to have an excellent understanding not only of air conditioning and refrigeration but also of the production process and the logistics that surround it. All timescales were achieved and the systems are working well. I would have no hesitation in recommending Penmann to others.
David Underdown, Sales Director, Rachels Dairy

“This project was my first experience of working with Penmann and I found them to be extremely knowledgeable and flexible, particularly at design stage. The project delivery was very good with great attention to detail paid to the design, overseen by an exceptional project management team. The build quality was excellent. We would certainly use Penmann again on future projects”.
James Clayton, Engineering Services Manager, Hotel Chocolat

We have worked with Penmann on projects across all our UK sites. Their attention to detail is evident throughout each project.

The phrase ‘Turnkey Solution’ is used extensively in projects, but never has it been better suited than for describing a project by Penmann.
Tom Mitson, Lantmännen Unibake

The service you provide through Penmann is always thorough, thoughtful and designed for a duty and service level that reflects the demanding 24/7/364 days operation we run here, and we therefore always call you first when manufacturing problems need specialised and bespoke HVAC solutions.
Robin Wright, Projects Manager, Bakkavor Desserts Newark

Arla was pleased to engage the services of a locally based company on such a prestigious project. Penmann were able to work seamlessly with us to deliver a high quality product.
Tim Hutchinson, Project Manager, Arla Foods Stourton

All installation work was performed on time and to a high standard. The installation team, ensured that they worked safely and that the safety of others around the working area was considered at all times.
Michael Clifford, Engineering Manager, Britvic Soft Drinks

Team Behaviours. Do they matter?

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Testimonials